docuflow connects SAP SuccessFactors with Box, giving ContourGlobal one governed source of truth for employee documents across 22 countries while keeping content accessible inside the HR experience.
ContourGlobal needed a consistent global approach without weakening country-specific requirements or SuccessFactors role-based access.
Employee documents lived across Box, SuccessFactors, and HR teams’ local network drives.
HR could not easily see when certifications or other required documents were missing, creating compliance risk.
Employees and managers could not access the documents they needed without relying on HR.
ContourGlobal selected docuflow after reviewing middleware options, consulting Gartner, and completing proofs of concept. The solution met its document-storage requirements, supported automation at a responsible cost, and provided the direct SAP SuccessFactors integration other options lacked.
Employees, managers, and HR teams access permitted employee documents.
Employee documents are centrally stored with structured metadata.
docuflow worked with ContourGlobal’s HR team to establish standard metadata and a taxonomy for employee documentation.
A structured folder system in Box created a consistent approach to employee document storage.
Legacy HR content and employee documents were migrated into Box.
Employee documents were automatically indexed and linked back to SAP SuccessFactors.
ContourGlobal created a more consistent way to manage and access employee documentation across its global operations.
HR content is stored and managed in Box as a centralized source of information.
Employees and managers can access permitted documents through SAP SuccessFactors.
Employee documentation can be searched to identify missing certifications and required records.
Shared metadata and taxonomy support more consistent document organization across countries.
“The solution is great. It meets our requirements to structure Box as our single source of truth for our content, it presents us with an opportunity for automation, and it’s easy for us to manage. And, the team is great to work with.”
See how docuflow can connect SuccessFactors with the content repository your organization already trusts.
